Build a career with purpose at Haven
We help families turn equity into opportunity and we’re looking for people who want to do the same.
Haven vs. the mortgage industry
At Haven, nothing’s hidden – not for our clients, and not for our team. If you’re ready for clarity, growth, and purpose, this is the place to start.
Culture
- A coaching culture – no boiler-room pressure, just guidance and support.
- Leadership you can actually reach and learn from.
- Room to grow, with clear paths from loan officer to leadership.
Support & tools
- Dedicated pods around you: Solutions Desk, Saves Team, Retention Team, Live Transfer Team, Operations, and Internal Tech.
- Tools that make you sharper: AI dashboards, blended-rate and cash-flow calculators, and seamless digital processing.
Credibility
- National recognition: Top Workplace and Best Place to Work honors, with multiple first-place finishes over the past seven years.
- Exclusive training pedigree: Haven partners with Mortgage Champions (Dale Vermillion) to deliver industry-leading coaching.
- LendingTree Certified Lender – a distinction that reflects both customer experience and performance.
Locations & work setup
Locations
St. Louis, MO (HQ) and Pittsburgh, PA
Sales roles
Remote possible for high-achieving, experienced loan officers.
Operations roles
On-site in St. Louis.
2019-2025
Loan officer role overview
At Haven, loan officers are more than salespeople – they’re advisors, educators, and coaches.
Using our proven Haven Framework, you’ll help families make sense of their options, see beyond the rate, and build long-term stability through smarter use of equity.
What you’ll do
- Connect with warm, qualified leads provided by Haven.
- Educate families so they feel confident in their decisions.
- Use our systems to simplify the process and keep things moving.
- Work closely with our support teams to deliver smooth closings.
What great looks like
- Average loan officers here build six-figure incomes.
- Top performers earn $200k-400k + and average more than $2M/month in production – all on 100% company-provided leads.
- Success isn’t just numbers – persistence, empathy, communication, and resilience are the traits that set top performers apart.
- The scorecard that drives performance measures more than volume: activity quality, pipeline health, production, and customer experience.
Your first 90 days
Unlike most lenders, you won’t be left on your own. Daily coaching and weekly call reviews are built into your ramp.
- Days 1–10: Licensing, training, and onboarding.
- Days 11–30:Begin shadowing and light outreach.
- Days 31–60: Take ownership of conversations with support and feedback.
- Days 61–90: Manage your own pipeline with confidence and consistency
Growth, support, and opportunity at Haven
What you bring
At Haven, we hire people, not resumes. We look for:
- Proven success in life, no matter the path.
- A coachable mindset and respect for compliance.
- Clear communication and empathy for families who may feel overwhelmed by debt.
- Persistence and creativity in solving problems.
Most of all, we’re looking for people who want to use their skills to help families get ahead by using equity smarter – not just to sell loans.
Growth & compensation
Most lenders keep compensation vague, but we believe in transparency. At Haven, you’ll know exactly what to expect from day one.
- Paid training and licensing so you’re set up for success.
- A 13-week forgivable draw at $20/hour to give you stability while you ramp up.
- From week 14: draw + commission structure designed to reward both effort and results.
- Bonus opportunities tied to clear benchmarks.
- A proven path to leadership or specialization for top performers.
How the draw works
The 13-week draw is forgivable – designed to support your start, not hold you back. During this time, you’ll focus on training, outreach, and building your pipeline without worrying about your paycheck.
Example timeline
- Weeks 1–2: licensing and training.
- Weeks 3–8: active outreach with coaching – pipeline builds.
- Weeks 9–13: momentum increases, preparing for transition.
- Weeks 14+: draw + commission in effect; bonuses tied to benchmarks.
We invest in your growth the same way we invest in our clients – with clarity, transparency, and a long-term view.
Hiring process
We keep the hiring process simple and human, so here’s what you can expect:
1
Apply online.
2
Have an initial discussion with our team
3
Complete a practical preview of the role.
4
Meet the team you’ll be working with.
5
Receive your offer and join Haven.
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